Terms of Service

Last updated: July 1, 2025

These Terms of Service (“Terms”) govern your access to and use of the services provided by Innovative Creative Designs LLC, doing business as Creative Monarch Design Services™ (“Company,” “we,” “us,” or “our”). By using our services, you agree to be bound by these Terms.


1. Interpretation and Definitions


Interpretation The words of which the initial letter is capitalized have meanings defined under the following conditions. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

Definitions For the purposes of these Terms of Service:

  • Affiliate means an entity that controls, is controlled by, or is under common control with a party.
  • Country refers to Texas, United States.
  • Company refers to Creative Monarch Design Services™, 9212 Fry Rd Ste 105 #303, Cypress, TX 77433.
  • Device means any device that can access the Service, such as a computer or mobile device.
  • Service includes custom funeral and memorial programs, church and pastoral anniversary programs, flyers, announcements, marketing materials, and website.
  • Deposit means a 50% non-refundable payment due before work begins.
  • Revisions are edits or changes requested by the Client.
  • Final Invoice is the remaining balance due before the final design is delivered.
  • Terms of Service means this agreement.
  • Third-party Social Media Service includes outside content or services displayed with the Service.
  • Website refers to www.creativemonarchdesigns.com.
  • You refers to the client or representative using the Service.


2. Acknowledgment


By using our services, You agree to comply with these Terms of Service and represent that You are over 18. If You disagree, You may not use the Service. Our Privacy Policy governs data collection and use. Please review it carefully.


3. Eligibility and Geographic Scope


Services are provided exclusively to individuals or businesses located in the United States. Clients must be at least 18 years old.


4. Scope of Services

The Compnay provides custom graphic design services, including but not limited to:

  • Funeral and memorial programs
  • Church and pastoral celebration materials
  • Flyers, announcements, and digital invitations
  • Logo and brand design


Clients will receive a written project proposal detailing the scope of work, estimated timeline, payment terms, and applicable policies. A signed agreement is required before project commencement to ensure mutual understanding and alignment.

Printing services are not included unless requested to be arranged separately through a third-party provider.


Printing is not included unless requested.


5. Payment Terms


A non-refundable deposit of 50% is required to initiate all design projects. The remaining balance must be paid in full prior to delivery of the final design files.

  • All payments are due according to the terms and methods outlined in the invoice.
  • Checks are not accepted; only approved electronic payment methods will be honored.
  • A late fee of $10.00 per day will be applied starting on the fourth calendar day.


6. Design Proofs & Revisions


When the Company provides a sample of a deliverable ("Proof"), the Client is responsible for thoroughly reviewing it to ensure it aligns with the specifications outlined in the Statement of Work—including, but not limited to, spelling, layout, photo placement, and design accuracy.


The Client must notify the Company in writing of any discrepancies or revisions within two (2) calendar days of receiving the Proof.

  • If no feedback is provided within this period, the Proof will be considered approved, and the Company will proceed with finalizing the deliverables and issuing the final invoice.
  • Notifications received after the review window may result in additional revision charges.
  • Proofs are intended for internal review only and may not reflect final calibrated print quality.


Delivery Method:  Watermarked proofs will be provided via email and/or the Company’s FreshBooks Client Portal.


Client Response Time:  Clients are expected to respond within 24 to 48 hours of receiving the proof in order to avoid delays.


Revision Policy:  Each project includes up to three (3) rounds of revisions at no additional cost.

Any revisions beyond the third round will incur additional fees as follows:

  • 4th revision: $25.00
  • 5th revision: $30.00
  • 6th revision: $35.00
  • Each subsequent round increases by $5.00


Final Approval:  The Client holds full responsibility for verifying the accuracy and completeness of all content prior to approval. Once final approval is given, no further changes may be made, and the project will be considered complete.


7. No Refund Policy


Because our services are custom designed, all payments are non-refundable once work begins.


8. Responsibility for Provided Materials and Photos


Clients are solely responsible for the ownership and licensing of photos submitted. The Company is not liable for copyright or image-use claims arising from client-submitted materials.


9. Digital Programs


Digital Access -  The Company offers programs with QR codes for seamless online digital program viewing upon request. This service provides easy access to digital versions of your program, hosted securely on our website, for a $ 25.00 fee.

  • All digital content hosted on the Company’s website remains the intellectual property of Creative Monarch Design Services™.
  • Clients may use and share QR codes and/or program links only for their intended purpose.


10. File Ownership and Usage Rights


  • Clients receive exclusive usage rights for final designs once payment is completed.
  • Creative Monarch Design Services™ may display completed work in its portfolio.
  • Clients may not resell or reproduce designs without written consent.


11. Turnaround Time and Expedited Services


Program, Flyer & Announcement Design


Typical project turnaround time is 4-7 business days upon receipt of all required materials, as outlined in the Design Requests & Communication section above. We request that you provide contact us at least 4 days prior to the date of the service, if not the design will be deemed an expedited services and will incur an expedited service charge.


Expedited services for program, flyer, and announcement designs are available upon request and are subject to an additional service fee, as outlined below:

24-hours: $150.00

48-hours: $125.00

72-hours: $100.00


Logo Design


Typically involves a more detailed branding process with multiple revisions. Timeframe varies based on complexity, ranging from 1-4 weeks. Expedited services are available upon request for logo design and are subject to an additional service fee which will be discussed during consultation.


Review Window:  Clients must notify the Company of any design nonconformities within two (2) days of receiving a proof. Failure to do so constitutes approval. Late notices may incur additional charges.

  • Clients bear final responsibility for reviewing the proof(s) for accuracy. No changes may be made after final approval.


12. Design Requests and Communication


All project requests should be submitted through our contact form, FreshBooks client portal, or via email. To ensure timely processing, please include:

  • Contact information, event date, time, and location
  • Obituary text or copy content
  • Preferred colors, images, or final file format (digital program access, PDF, JPEG/PNG, or print)


Please note: Files sent by text message may incur a $10 handling fee.


13. Termination and Right to Refuse Service


We may refuse service, suspend access, or terminate your account without notice for:

  • Violating our Terms
  • Engaging in harmful or abusive conduct
  • Affiliation with political groups that conflict with our policies or values
  • Clients who cancel after work begins are still responsible for full payment.


14. Printing Services

Printing is not included unless specifically arranged.

  • If printing is requested, we coordinate with third-party printers and bill cost + 20%.
  • We are not responsible for print errors due to third-party vendors, client-provided print vendors, or when clients print materials themselves.


15. Service Refusal, Termination, and Cancellation


Projects may be declined or discontinued for any reason deemed appropriate. Outstanding balances will become immediately due if canceled after work begins.


16. Limitation of Liability and Indemnification


We are not liable for losses resulting from third-party services, use of design materials, or client-provided content. Clients agree to indemnify the Company against any legal claims tied to submitted content or project misuse.


17. United States Legal Compliance

You represent and warrant that reside or the business entity is within the United States of America.


Severability and Waiver


18. Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.


19. Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under these Terms shall not affect a party's ability to exercise such right or require such performance at any time thereafter nor shall the waiver of a breach constitute a waiver of any subsequent breach.


20. Force Majeure


Except for payment obligations, neither party shall be held liable for delays or failure to perform due to events beyond their reasonable control, including but not limited to natural disasters, illness, technical failures, or other emergencies. In such cases, the affected party must notify the other party as soon as reasonably possible. All outstanding payments will remain due according to the agreed terms.


21. Contact

If you have any questions about these Terms of Service, You can contact us: